How can we help?

Moving

• Move In
• Fees and Charges
• Move Out
• No power?

Common Questions

• Getting started with the web-portal
• Solar
• Green Power
• Home Energy Emergency Assistance Scheme (HEEAS)
• Concessions
• Can I choose another provider?

Payment

• What are my payment options?
• Trouble Paying?
• Direct Debit

Your Bill

• Saving Energy In Your Home
• Is your bill higher than expected?
• Bill explainer

Things you should know

• Terms and Conditions
• seene Policy Documents
• Guaranteed Service Levels - ACT
• Information about Life Support