Besides your regular Usage and Supply Charges, you may incur a Disconnection or Reconnection fee in these scenarios:
Solar Meter Installation - Replace meter to facilitate renewable energy installation, this can include testing.
Reconnection Fee - Moving into your property and connecting electricity to your property (or reading your meter where applicable)
Disconnection Fee - Non-payment of your bill may result in additional charges, including disconnection and reconnection fees after receiving a disconnection notice.
Special Meter Read - Meter reading by technician at your request
| State | Manual Disconnection Fee | Manual Reconnection Fee |
| Victoria | $38.00 Inc GST | $38.00 Inc GST |
| New South Wales (Ausgrid) | $15.87 Inc GST | $15.87 Inc GST |
| New South Wales (Endeavour) | $61.27 Inc GST | $55 Inc GST |
| ACT | $90.00 Inc GST | $90.00 Inc GST |
| Queensland | $0.00 | $0.00 |
Other information
If a government, regulator or network distributor varies or introduces a fee, charge or tax, we may pass through all or part of this varied or new fee, charge or tax to you. The charges for network-related services may include our reasonable costs for arranging such services.
Charges are correct at time of publication and are inclusive of GST.